Privacy Policy

1. Introduction

Macara Software LLC ("we," "our," or "us") operates the Pave Parking platform and the Pave Enforcement mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Payment information (processed securely through Stripe)
• Vehicle information (license plate numbers)
• Account credentials

Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (device type, operating system)
• Usage data (features accessed, time spent)
• Location data (only when necessary for parking services)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the information we collect to:

• Process parking payments and citations
• Provide and maintain our services
• Send transaction confirmations and receipts
• Respond to customer service requests
• Improve our platform and user experience
• Comply with legal obligations
• Prevent fraudulent transactions

4. Information Sharing

We may share your information with:

• Parking Operators: Information necessary to manage parking sessions and citations at their facilities
• Payment Processors: Stripe processes all payment transactions securely
• Service Providers: Third parties that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Transaction records may be retained for accounting and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability

To exercise these rights, please contact us at support@paveparking.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: